Customer Testimonials
The staff is knowledgeable, friendly and always willing to help with whatever needs to be done
Very personable, the service department remembers me as a customer when I come in and anticipate updates my car may need. They are quick, and even gave me a wash!
Work was completed satisfactorily and was done promptly. Representatives were extremely courteous and knowledgeable. Very pleased.
The staff is very knowledgeable. I feel confident in bringing our Toyota Highlander here for service.
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Excellent customer service for my recent repair! Great that they furnished a ride for me to work.
Service diagnostics are fantastic. The second time I took it there. The lifetime powertrain warranty is a joke With the level of required documentation to support it. No one has that unless they always have the dealer services. For self service, it does not work with a required level of documentation. So much for the lifetime warranty for that do it yourself or, I don’t know that I’ll ever come back to Conklin’s because of that.
Did a great job. Very personal and attending. Highly recommend. Will use again. All service was done promptly including a wash.
Great service, answered a couple of questions i had. Good experience for a nee customer
Everyone was friendly and I was greeted right away and directed to where I needed to go.
Went in for regular servicing. Staff was pleasant and helpful, and I was on my way in an hour.
People were friendly and answered questions courteously and always treated me like I was their top priority.
As usual,great job at maintenance. Had tires installed this trip. Drives well. Miss Mike, he was very knowledgeable and on top of it. Lacy is coming along. Managing customers is not an easy task. Conklin is doing a good job of taking care of my car. Pick up and delivery guys are pretty awesome too. Very appreciative of that service!
Had first scheduled service and everything ran smoothly. You might ask why notate this, because has not always been case with other dealerships in town.
👍👌. THANK YOU for professional and courteous service! Timely as well! You remain my GO TO s as Les and service team.
I was disappointed when I found out that the one year had expired for my free oil change, etc. My wife doesn’t drive this car very much and we just got 10,000 miles on it. I was expecting a free oil change.
Everybody is polite, kind and courteous and answered all my questions. It has been easy to communicate with them.
I was told by the Service rep the part for my vehicle was on back order, and he would contact me as soon as it came in? this was on March 18, 2025. After three calls to the dealership with no success, and no call back I made contact yesterday April 16, 2025, I had to explain everything again in detail, you would think they had a record? my part is still on back order. I bought four vehicles from this dealership, back to 2013, and it is not the same anymore. My wife is extremely upset, and even the sales rep when we go ... Read More DealerRater - Apr 17, 2025
I had no issues with the work preformed. The staff was very nice Lacy was great to work with!
Great people, fast and excellent service. The hospitality area was bright and well stocked. Overall best experience I've had at a dealership.
Our salesperson was extremely knowledgeable and friendly, as was everyone we encountered at the dealership.
If 0 stars was an option you'd deserve it. I dropped my 2015 4Runner off over a month ago, engine had a knock and an issue with the timing. After being given a $11,000 quote for an engine replacement from another Toyota dealership and just moving back from Texas, on top of being given a recommendation for the best Toyota mechanic around I thought I'd try my luck with my local hometown Toyota dealership. They initially showed optimism that that may not be the case.
After initial inspection their options were to rebuild or replace the engine. Starting with 10 hours of ... Read More DealerRater - Jan 16, 2025
Knowledgeable staff, accurate wait time estimates, comfortable waiting areas, and questions always answered whether in person or on the phone!
This dealership has been taking care of my family for many years. We have many Toyotas that they service and they do a wonderful job
Employees are very friendly. Happy to get ride to work and return to pick up vehicle 🙂
Have used for years. Friendly people. Tried to find what we were looking for. Satisfied
Good service, bought 3 cars there in last 4 years, always treated well by staff
They always take care of me. Courteous, professional and get the job done. My go to place.
Super friendly staff and very knowledgeable. Would highly recommend them! Jason has made buying our vehicles a very pleasant experience and we will continue to do service with Jason for many years to come. The Finance Manager Javier was also super friendly and was very pleasant to work with as well. Highly recommended!
Took our 2022 Honda CRV for oil change and tire rotation at the service center. Great job getting us in and out.
Efficient place to get vehicle maintenance done without the worry. I know they are experts for my vehicle so I rest easy knowing it’s going to be done right.
Great and friendly people that knock it out of the park making buying a car seem less and non stressful! Thanks guys for a second time in buying a car!
The best dealership in town! We love Ronda! Friendly, professional, make the car buying process fun and smooth!
They are always so friendly and never make me feel like an idiot when I explain my issues with my Cruze
Very pleased with all the help and service the crew at Conklin gave us. They made sure we were comfortable with our new Traverse. Thank You!
These guys go above and beyond to make your buying experience a positive one! I will be back!
Conklins have always treated us good, the check in guys for service and the rental car gal.
The service department gave me a next day appointment when a problem came up while I was on vacation, and got me back on the road in less than 90 minutes.
Javi and our salesman Carter were excellent to work with! Sales manager not so great.
Our sales rep Pam really went above and beyond from initial contact to final delivery to our doorstep. Such a pleasure to work with and a stellar rep. We couldn’t be more satisfied with our purchase.
Do a great job. Thanks wife said she waited for fifteen minutes hod to go to the RR room.
Very friendly, very professional, explanation of all work, was great and detailed. No complaints. Impressed!
The dealership did a good job for me. Picked me up at the airport. Had my car ready when I got there..
Service department is always very helpful and friendly.Also able to answer any questions I have
These guys are amazing. They found exactly what we were looking for. Took a few different choices but finally found the ONE! They were so incredibly helpful from beginning to end!
Did a great job of going the extra mile. Stayed almost an hour after close to show us a the a d then worked very hard with financers to get us the right loan to leave happy.
Very good to work with. No pressure at all! Great experience! Would definitely recommend to others!
Very prompt, friendly and helpful service. I appreciate that they take the time to explain what needs to be done to maintain our vehicle in top condition.
Friendly and efficient- checking in and out. Cost is reasonable.. love their service. Thank you.
Very pleased with the service, took care of problem very quickly, allowed a vehicle to use while our was being repaired.
Wont buy here again. Had problems with car they couldnt fix right.Then when car got wrecked and tried to get refund for warranty, just got the run around, unanswered phone calls and emails. Still havnt received refund.
Jason Langen made the buying experience effortless and actually fun instead of stressful! I love my 24 Honda civic
They were very good on showing us how most of the interior components worked and their uses.
I only have experience with service dept. —- they’re the best!! Efficient- thorough— patient with explanations for those of us who are not car savvy! And I appreciate not having services or ”extras” pushed on me that are not necessary, especially right now with the economy so tough. Oh, And thanks for the bottle of cold water—- it was 98 degrees out!
I have always had the best experience at Conklin cars in Salina, I drive from Wichita to go to that dealership exclusively. Hands down the best I have dealt with would recommend to everyone I know!
Knowledgeable and freindly staff are always very helpful. Conklins always treats me like a freind and are very open about needs and costs.
This is third car I have bought from Conklin. They always do a great job and try to find the car I want.
Very friendly very professional they made us a good deal not high pressure salesman I was very satisfied.
My company has had a car in the shop multiple times spent several thousand dollars trying to fix an overheating problem. Today I took the car in(thursday) after I was told earlier this week to bring it in on Tuesday but the tech said he couldn’t get to it until today which was fine whatever. I bring it in at 8am called at 3pm to check the status and I got told they need to speak with a GM engineer on what to do after 7 times of replacing the engine, turbo, radiator ect and still not being able ... Read More DealerRater - Apr 26, 2024
I had excellent service and was taken care of well. I would recommend their service.
The service was excelente thank you if I travel tru kanzas again if my truck Ned service I stop with you
I took my 09 Camry in for Brake work and service on Mar 4 The work was great the people were friendly. And professional
Employees very friendly. Showed my business was appreciated. I will definitely be back for service
Friendly people and fast service. Knowledgeable about the Toyota 4 runner. Also was up on pickups as well.
Always friendly, never pushy, the service is great, the service is reasonable. The waiting area is clean and comfortable.
I am always happy with Conklin Toyota Salina. Everyone who works there is top flight !!
I had a great experience with Conklin Cars Salina! I felt like they really listened to what was important to me. Matt Wallace made sure I was comfortable with everything and had great communication with my husband and myself. I also appreciate the follow up and relationship past the signing of the papers.
This is the third car I have bought through Conklin. As long as I live in this area, I will always go back. They are so super helpful and always did right by us. On the last vehicle we bought, Matt Wallace bent over backward to find us the exact vehicle we needed and even fit it into our budget restrictions. I am so thankful to them and all the wonderful people who work there. This is a company that stands behind their word and their vehicles. A+. A special thanks to Matt Wallace. You are the best.
Easy to work with. Smooth transaction! Worth the drive. We would do business with them again!
The service department is great, gets you checked in quickly calls when completed. They have a shuttle driver take me home & pick me up. Great service.
Easy to schedule service; flexible when needing to adjust a previously scheduled appointment. Good communication with vehicle service appointment. Appreciate the complimentary car wash with service. Would recommend Conklin Toyota in Salina, KS
Extremely easy to work with, very accommodating. I work late hours and they didn’t make me feel like they were in a hurry to get this sale done. Thoroughly impressed with everything !
Matt Wallace was excellent. Made sure the experience was perfect. Third car I’ve purchased from him.
I had a very good experience buying my car from Conklin Cars and I love it!!!
Smooth car buying experience with no pressure, efficient and knowledgeable salesman and financing staff. Would recommend!
This is a very professional, friendly, and knowledgeable location to make a purchase of vehicles. My wife and I were most impressed by what we saw.
Excellent dealership. Excellent service work. Excellent employees. Matt Wallace is excellent to work with. Bought all of our vehicles with him.
They went above and beyond to find the car I was looking for. They made the process smooth and easy.
I had been wanting a new car for my growing family for quite some time, and had my sights set on one but ended up having to wait quite some time for it to arrive. Matt Wallace kept my case at the forefront of his mind for about a year—always checking in with new arrivals. He was so wonderful to work with. He wasn’t pushy or (quite frankly) annoying like salesman can sometimes be. I had such a smooth, simple, great purchasing experience and now I have gained a friend in the process! I would highly recommend Matt ... Read More DealerRater - Sep 2, 2023
I wanted to take some time to tell everyone about a recent experience my family had at Conklin Salina.
I had an amazing experience at the dealership with Matt Wallace. Not only was he knowledgeable about all of the cars on the lot, but he also took the time to listen to what I was looking for and helped me find the perfect car for my family. His professionalism and genuine interest in my satisfaction made the entire process easy and enjoyable. Matt truly went above and beyond in every way possible and I couldn't be happier with my ... Read More DealerRater - Sep 2, 2023
Everyone at Conklin is great. This is my fifth vehicle I have purchased from them in like seven years. Matt Wallace is one of the best and hard working salesmen ever. He always listens to what I want and just makes the process so hassle free and easy. Me being able to get in and out in my busy life is crucial. I will continue to give my business to Matt and Conklin and will always send others his way!
We are repeat customers of this Conklin Cars location and have been treated fairly both times. Matt went the extra mile to provide great service before and after the sale.
Very friendly staff and very acomidating. They joked around with us and not pushy at all. Matt was awesome
Great transaction and service. Share with Matt Wallace what I was looking for and payment range. No salesman pressure, he communicated well through the process. No long wait completing paperwork. Very smooth process. Looking for a vehicle? Go see Matt! When it was all said and done. I walked away with a new 2024 Honda Accord Sports Hybrid.
We purchased a 2020 Toyota Tundra from Kam at the Salina Dealership on July 7th. The car buying experience for my wife and I in the past was like nails on a chalkboard...I can say that Kam and Javier made it seamless and enjoyable! They value customer service, and it makes it nice dealing with a place that puts customers first!
Mike in service makes it easy and a pleasant experience to have car serviced. The courtesy pickup and delivery is a big plus!
Highly recommend ! Professional and always on time and respect their knowledge and advice .on my vehicle , Toyota Highlander ! Love the car!
I live in California but had to have my car serviced here. The staff was lovely and my car was done in under an hour. To my delight, they even gave it a good washing (it was filthy!). There is nothing better than the midwest friendliness and hospitality!
Our salesman was Chase. He explained everything to us and if he didn't know he got the answer for us. They were all very friendly! The price was in our ball park. I would highly recommend Conklin when buying a vehicle.
Quick in, quick out, appointment was on time great conversation and they provided great service.
The service was great! Mike helped me out what I needed! I did think I waited a long to get my car done! I am sure they were busy! Thanxs Mike for helping me out what I needed done! Have a great weekend! Marilyn Schmiedeler
We were on a road trip from Colorado Springs to Kentucky with our 2019 3/4 ton Chevy Silverado diesel when we experienced a number 4 cylinder misfire 400 miles from home. Now we are doing 35 MPH down the freeway in limp mode. We looked up the closest Chevrolet dealer which was Conklin Cars in Salina, Kansas. We called them and explained our situation, they told us to bring it in. We got there about 4:30PM which gave them enough time to verify our code reader's diagnosis before closing for the day. They let us park our 30 ft camper in the back lot and ... Read More DealerRater - Jun 8, 2023
Work was done in a timely fashion. Call back to pick up was confusing? Call on phone showed Hutch dealership so my phone sent it as unknown. Therefore didn’t get message immediately? Courtesy wash was a bonus.
Appreciate the feeling of personal attention. Service advisor, Mike, was informative and friendly. Glad you are in salina. Thanks!
They have always gone the extra mile to take care of me. I trust my vehicle in their hands.
Listened to my concerns.did the work specified.also did checklist of routine items.will return.
Matt, Scott, and Larry were a joy to work with. Every contact I had with them was like I was talking to an old friend. They went above and beyond to make me feel welcomed, they were always ready to give me what I was looking for, not push what I didn't want on me. The deal was fair, honest, and transparent. In my opinion a rare experience now a days. 5 Star service by all! A wonderful buying experience. I left overjoyed and very happy with my purchase! I would recommend anyone looking for a vehicle visit this dealership!!!!
Good service as always! They do a good job explaining what needs to be done and are friendly every time.
Great dealership to work with, always fair and concerned about customer service. Kudos to Gerard snd Ronda!
They review service to be done with recommendations. Then you choose what you want done that day. Final review with estimate cost for service. Sign and if you need a ride they have that free service. Very polite and helpful staff.